Senior Inside Sales Lead - Americas
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. We currently have an exciting opportunity for a Senior Inside Sales Lead for the Americas region. In this position, the individual will serve as the Westinghouse Parts Business (WPB) primary customer contact for nuclear utilities by supporting sales while achieving high levels of customer satisfaction. The Individual will have responsibility for cross-discipline decision making that includes the areas of customer interface, engineering, pricing, and supply chain. To help achieve business growth targets, the Individual will coordinate with outside sales managers to track and manage standard sales opportunities as well as identify new or non-traditional opportunities. This is a US ONLY Remote role. Your Day to Day:
o Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces. o Effectively manage the quote turnaround time by coordinating with internal stakeholders. o Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support. o Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction. o Review and act upon weekly operational reports to achieve key performance metrics. o Working with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history. o Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing. o Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution. o Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics. o Prepare special reports as required with observations, trends, and recommendations to management. o Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives. Who You Are:
Bachelor's degree from accredited university required. Sales, engineering, or supply chain management backgrounds preferred. 6
years of professional experience in business related fields. Strong data administration skills including experience with Microsoft Office. (Enterprise Resource Planning, specifically Pega and SAP are beneficial) Experience with contract review, interpretation, negotiation and amendment as needed. Proven sales experience preferred. Why Westinghouse? Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:
Competitive Salary Comprehensive Health, Wellness and Income Protection Benefits 401(k) Savings Plan with Company Match Paid Vacations and Holidays Opportunities for Flexible Work Arrangements Educational Reimbursement Program Employee Referral Program While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Salary Range:
$100K -- $150K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications.
o Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces. o Effectively manage the quote turnaround time by coordinating with internal stakeholders. o Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support. o Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction. o Review and act upon weekly operational reports to achieve key performance metrics. o Working with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history. o Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing. o Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution. o Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics. o Prepare special reports as required with observations, trends, and recommendations to management. o Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives. Who You Are:
Bachelor's degree from accredited university required. Sales, engineering, or supply chain management backgrounds preferred. 6
years of professional experience in business related fields. Strong data administration skills including experience with Microsoft Office. (Enterprise Resource Planning, specifically Pega and SAP are beneficial) Experience with contract review, interpretation, negotiation and amendment as needed. Proven sales experience preferred. Why Westinghouse? Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:
Competitive Salary Comprehensive Health, Wellness and Income Protection Benefits 401(k) Savings Plan with Company Match Paid Vacations and Holidays Opportunities for Flexible Work Arrangements Educational Reimbursement Program Employee Referral Program While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Salary Range:
$100K -- $150K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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